The SpikewayAutoplatform provides a convenient, reliable and secure experience for AUTO travellers in India. It is an open platform for both Users and Drivers to interact online reducing the hassle of negotiations on the road. Unique features like 'SMART PROTECTION' works irrespective of whether the Mobile/App is on/off and protects Users as well as Drivers. Users can reach Emergency Helplines like Police station, Women Rights and Social Welfare while travelling in just a click.
While travelling on the Auto rickshaw, the User can search for the nearest ATMs, Restaurants, Hospitals; Railway stations Shopping Malls etc. from the Application. The Website/Application also provides an estimated Day and Night Auto Fare Calculator, Travel Distance Calculator, Travel-Time Calculator.
You can use the Smart Protection Safety feature if you sense some danger around. The Users can use this feature while travelling irrespective of whether the User's App is On or off. This can be used irrespective of whether the Mobile is on or off. If the feature is used when the App is on, by pressing the volume buttons or by shaking the Mobile, will send alert message that the USER is in danger with last location traced to the provided emergency Contacts.
The Services provided by the Website/Application is a technology based service which enables the hiring of Autos by commuters / passengers for a point to point service, or for time and usage based service within city limits and outside city limits, including inter-city in India, through the internet and / or mobile. The Website/Application can be used by both, Users and Auto rickshaw Drivers. For Users:
The User represents and warrants that he/she is competent and eligible to enter into legally binding agreements and that he/she has the requisite authority to bind himself/herself to these Terms, as determined solely by the provisions of the Indian Contract Act, 1872. The User may not use this Website/Application if he/she is not competent to contract under the Indian Contract Act, 1872, or is disqualified from doing so by any other applicable law, rule or regulation currently in force.
To The Spikeway Auto app can be downloaded from the Google Play Store or Apple App Store at no cost. After the Download You will have to register Yourself on the Spikeway Auto Platform either as an User or Driver. To fully avail the services of the Website/Application and use of it, registration is required. You are required to register Yourself by providing the following information which inter alia includes Email Address, Phone Number, Address User's Picture, Medical information like insurance, Blood Group, Medical condition, Address, Emergency Contact number. Auto drivers can register with Us on Our Website/Application as Drivers. Drivers who register on the Website/Application must additionally furnish information including but not limited to Driver License, Driver Photographs, Copy of Registration of the Vehicle. Drivers must display a copy of their licenses in the Auto such that it is in a prominent position in the Auto where it can be clearly seen by the passengers.
Registration for this Website/Application is available only to those above the age of 18 years, barring those "Incompetent to Contract" which inter alia include insolvents. If You are a minor and wish to use the Website/Application, You may do so through Your legal guardian and Spikeway Technologies Private Limited reserves the right to terminate Your account on knowledge of You being a minor and having registered on the Website/Application or availing any of its services. Further, at any time during Your use of this Website/Application, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your username and password, and any activity under the account shall be deemed to have been done by You. In the case that You provide Us with false and/or inaccurate details or We have reason to believe You have done so, We hold the right to permanently suspend Your account.
These Terms shall continue to form a valid and binding contract between the Parties, and shall continue to be in full force and effect until:
Whichever is longer. The Parties agree that certain portions of these Terms ("Sections"), such as Sections 17, 18, 19 & 21 and 21, shall continue to remain in full force and effect indefinitely, even after the expiry or termination of these Terms as contemplated herein.
The Company reserves the right, in its sole discretion, to unilaterally terminate the User's access to the services offered on the Website/Application, or any portion thereof, at any time, without notice or cause. The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same, as described in Clause 5 hereinabove. The Company shall be entitled at any time without giving any reason to terminate the booking of Autos done by the User.
Most content and some of the features on the Website/Application are made available to visitors free of charge. However, the Company reserves the right to terminate access to certain areas or features of the web site at any time for any reason, with or without notice. The Company also reserves the universal right to deny access to particular users to any/all of its Services without any prior notice/explanation in order to protect the interests of Spikeway Auto and/or other visitors to the Website/Application.
By using this Website/Application, and providing his/her contact information to the Company through the Website/Application, the User hereby agrees and consents to receiving calls, Autodialed and/or pre-recorded message calls, e-mails and SMSs from the Company and/or any of its affiliates or partners at any time, subject to the Policy. In the event that the User wishes to stop receiving any such marketing or promotional calls/email messages/text messages, the User may send an e-mail to the effect to [firstname.lastname@example.org] with the subject [Stop Promotions]. The User agrees and acknowledges that it may take up to seven (7) business days for the Company to give effect to such a request by the User.
The User expressly agrees that notwithstanding anything contained hereinabove, he/she may be contacted by the Company or any of its affiliates / partners relating to any service availed of by the User on the Website/Application or anything pursuant thereto.
It is expressly agreed to by the Parties that any information shared by the User with the Company shall be governed by the Policy.
The browsing of the Website and the download of the Application by the User is free of cost. The User is only required to pay the Auto-rickshaw fares, as displayed in the meter, waiting charges, parking charges, additional night surcharge and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Auto-rickshaw services, without any demur or protest. The toll charges, if any, will also be payable by the User as applicable, only when the User is traveling in Auto-rickshaw & crosses the toll post, without any demur or protest. The final payable amount for every ride may include Rs.10 as a convenience charge on top of the metered amount. Autos Drivers also charge an extra night charge mandated by the government.
The payments to the Drivers, for the journey, must be made by in Cash onlyuntil the online payment facility is enabled by the Company.The Payments for any of the services provided by Spikeway Auto must be made in Indian Rupees only (INR).
The Company reserves the right to amend this no-fee policy for browsing of the Website and the download of the Application and charge the User for any or all services offered/rendered. In such an event, the User will be intimated of the same when he/she attempts to access the Website/Application, and the User shall have the option of declining to avail of the services offered on the Website/Application.
Any such change, if made, shall come into effect immediately upon such change being notified to the User, unless specified otherwise.
The User must inform Us immediately if he/she wishes to cancel the trip through a phone call or Cancel the Ride from Booking platform. If the Auto has reached your pickup location, then You need to pay the minimum conveyance/cancellation fee to the Driver. The conveyance fee may vary in accordance with the time/distance travelled to reach You.
Transactions on the Website/Application are secure and protected. Any information entered by the User when transacting on the Website/Application is encrypted to protect the User against unintentional disclosure to third parties. The User's credit and debit card information is not received, stored by or retained by the Company/Website/Application in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
The User agrees and acknowledges that he/she is a restricted user of this Website/Application, and that he/she:
The User hereby expressly authorizes the Company/Website/Application to disclose any and all information relating to the User in the possession of the Company/Website/Application to law enforcement or other government officials, as the Company may in its sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft / infringement of intellectual property. The User further understands that the Company/Website/Application might be directed to disclose any information (including the identity of persons providing information or materials on the Website/Application) as necessary to satisfy any judicial order, law, regulation or valid governmental request.
The Usershall ensure that he/she will not indulge in any of the following activities while in an Auto:
Spikeway Auto reserves the rights to change or modify any of the offers at any period of time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not abide by the amendments, You must stop using the service. Your sustained use of the Services will imply your acceptance of the changed terms.
Auto Rickshaw Drivers are one of the most neglected and unprivileged part of our society; One of the main goals of Spikeway Auto is to provide them with technology so that they are able to cope up with the well to do Auto services that operate online. This will help them fetch commuters, be in business and grow financially.
Marketing and Advertisement Models We offer following marketing and advertising models to Our clients, Our partners and organisations to expand the reach of their services and publicizing their business:
We also offer banners / leaflets /flex / stickers / pamphlets that can be kept or affixed inside the Auto. People seldom notice them outside but they will get more focused and intent knowledge about your business which is even more enhancing. This is also very useful and effective for conducting surveys, camp notices, gathering public data, awareness etc. Other tools of advertising can also be implemented like handles, seat-covers, bills and what not!
The reach of this model is approximately 50000 people every day ranging from 15 minutes to 1 hours of visibility to each customer.
This is the most innovative method of advertising, which We offer. The "Speaking Auto" uses the oldest but most effective way of advertisement and marketing, which is "WORD OF MOUTH" Publicity!
Most of our Auto Drivers are literate and educated. More than 90% are 12th pass.
In this method, the client conducts a one-to-one or one-to-many training sessions for the Auto Drivers or their Spikeway Auto representatives, and train them to tell and make people aware about the client's product and services while commuting.
Say, Builder ABC wants to advertise and market its new township service called RICH LIVES. They get associated with Spikeway Auto and their leaflets/posters/brochures are kept inside our 1000+ Auto Rickshaws. Their marketing representatives train these Auto Drivers in one-to-one or one-to-many form. The training will be focused on making aware the passenger about Rich Lives and telling them the benefits of this township. The main objective of Auto Drivers it to pass the address and numbers of ABC Builders to the passengers and give them the brochures/leaflets with brief explanation. This whole process takes hardly 5 minutes but the passenger gets the information from a very unlikely but trustworthy person. This surely makes them think about giving it a try.
This is a very innovative, effective and affordable method and We highly recommend it!
We at Spikeway Auto believe in the power of Creativity and Innovation and we welcome all the suggestions and new ways of advertisements. If You feel that We can help You in some other ways or You have a new idea of advertising with Us, then We'll be really happy to adopt and implement it with You! So believe in Us and rise!
Notwithstanding other legal remedies that may be available to it, the Company may in its sole discretion limit the User's access and/ or activity by immediately removing the User's access credentials either temporarily or indefinitely, or suspend / terminate the User's membership, and/or refuse to provide User with access to the Website/Application, without being required to provide the User with notice or cause:
The User hereby expressly agrees to defend, indemnify and hold harmless the Website/Application and the Company, its employees, directors, officers, agents and their successors and assigns and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the User's actions or inactions, including but not limited to any warranties, representations or undertakings, or in relation to the non-fulfillment of any of the User's obligations under this Agreement, or arising out of the User's infringement of any applicable laws, rules and regulations, including but not limited to infringement of intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers, or the infringement of any other rights of a third party.
The User hereby expressly agrees to defend, indemnify and hold harmless the Website/Application and the Company, its employees, directors, officers, agents and their successors and assigns and against all damages/charges and expenses for which the User may be held liable to pay on account of the any actions, inactions or negligence of the drivers provided by the Company whether in respect of accident, injury to the person or damages to the property of any member of the public or any person or in executing the work or otherwise and against all damages and demands thereof.
In no event shall the Company/Website/Application be liable to compensate the User or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not the Company/Website/Application had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other torturous action, or any other claim arising out of or in connection with the User's use of or access to the Website/Application and/or the services or materials contained therein.
The limitations and exclusions in this section apply to the maximum extent permitted by applicable law, and the Parties expressly agree that in the event of any statute, rule, regulation or amendment coming into force that would result in the Company/Website/Application incurring any form of liability whatsoever, these Terms and the Policy will stand terminated one (1) day before the coming into effect of such statute, rule, regulation or amendment. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
Unless Spikeway Auto owns the lawful license of all the rights to the Website/Application and its contents, The Web site content means its images, graphics, design, layout, text, sound, video etc. All rights not otherwise claimed under this agreement or by www.Spikeway.com or www.Auto.spikeway.com, are hereby reserved.
The information in this web site is intended to provide general information for the personal use of the reader, who accepts full responsibility for its use. Spikeway Auto does not guarantee the accuracy or reliability of any information or the "content") contained on it. In no event shall Spikeway Auto be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the Service. User(s) of this site must hereby acknowledge that any dependence upon any content shall be at their sole risk.
Spikeway Auto reserves the right to make improvements to, or correct any error or omissions in any portion of the Service or the Website/Application. Trademark All related icons and logos are registered trademarks or trademarks or service marks of Spikeway Auto in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited. Copyright.
In addition, use of the content for any purpose not expressly permitted in this Agreement is prohibited and may invite legal action. The retrieval of Spikeway Auto content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, Automatic devices or manual processes) without written permission from Spikeway Auto is prohibited.
Any comments, ideas, suggestions, initiation, or any other content contributed by the User to the Company or this Website/Application will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for the Company to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, display worldwide, or act on such content, without additional approval or consideration, in any media, or technology now known or later developed, for the full term of any rights that may exist in such content, and the User hereby waives any claim to the contrary. The User hereby represents and warrants that he/she owns or otherwise controls all of the rights to the content contributed to the Website, and that use of such content by the Company/Website/Application does not infringe upon or violate the rights of any third party. In the event of any action initiated against the Company/Website/Application by any such affected third party, the User hereby expressly agrees to indemnify and hold harmless the Company/Website/Application, for its use of any such information provided to it by the User. The Company reserves its right to defend itself in any such legal disputes that may arise, and recover the costs incurred in such proceedings from the User.
It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of these Terms and any disputes arising here from will be resolved through a two-step Alternate Dispute Resolution ("ADR") mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India, and that the Courts at Bangalore shall have exclusive jurisdiction over any disputes arising between the Parties.
Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User reducing the same to writing, and sending the same to the registered office of the Company by Registered Post Acknowledgement Due/Speed Post Acknowledgement Due (RPAD / SPAD).
We make all efforts to keep the Website/Application up and running smoothly. However, The Company takes no responsibility for, and will not be liable for, the website/App being temporarily unavailable due to technical issues beyond our control.
The information contained in the Website/Application is for general information purposes only. The information is provided by Spikeway Auto and while We try to keep the information up to date and correct, we make no warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website/Application or the information, services, or related graphics contained on the Website/Application for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will We be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website/Application.
Through this Website/Application you are able to link to other websites, which are not under the control of Spikeway Auto. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.